Start — Getting Started with Your Hardware Wallet

A clear, secure step-by-step setup guide for new users — unbox, protect your recovery phrase, update firmware, and connect safely.

Introduction

Welcome — this guide walks you through the first-time setup of a hardware wallet. A hardware wallet stores your private keys offline so your crypto remains safe even if your computer or phone is compromised. The steps below focus on safety, clarity, and practical tips to avoid common mistakes.

Unboxing and first inspection

When you first receive your device, inspect the package for tamper evidence. Most reputable devices use tamper-evident seals, original packaging, and a single-purpose USB cable. If packaging looks damaged or the seal is broken, contact the vendor directly before powering on. Only use the cable included by the manufacturer or a high-quality replacement you trust.

Powering on and initial steps

Power on your device and follow the on-screen prompts. A secure hardware wallet will guide you through creating a new wallet or restoring from an existing seed phrase. Choose create a new wallet unless you are intentionally restoring. The device will ask you to confirm a PIN — select a long, memorable PIN that is not used anywhere else. Avoid simple sequences or birthdates.

Write down your recovery phrase

The recovery phrase (seed phrase) is the single most important piece of information. It is typically 12–24 words generated by the device. Write the words down in the order presented — do not take a photo, do not store it digitally, and never share it. Store the written copy in at least two geographically separate secure locations (e.g., a safe and a separate safety deposit or home safe). Consider using a fireproof, waterproof steel backup solution if you hold significant funds.

Verify the recovery phrase

After recording the phrase, your wallet will usually prompt you to confirm one or more words to verify accuracy. This step ensures you correctly copied the phrase. Only proceed once the device confirms the seed is correct. If you lose the seed and the device is damaged or lost, you may permanently lose access to your funds.

Firmware updates and authenticity

Before you use your wallet for transactions, check for firmware updates via the manufacturer’s official app or site. Always download firmware and companion apps from the official domain. Do not install firmware from third-party sources. Firmware updates may include important security patches and new features. Confirm the update signature (if provided) and follow official instructions carefully.

Connect to apps and make a small test transaction

When connecting to a companion app or a web wallet, confirm you are on the vendor’s official site or using the official app. After setup, send a small test transaction first to confirm everything works as expected. This minimizes risk if an address was mistyped or an unexpected issue appears.

Daily security and best practices

Use multi-factor authentication on your email and accounts tied to your wallet. Keep device firmware and the companion app up to date. Avoid entering your seed phrase into any computer or phone. Educate any co-signers or family members if they will have access to backups. For long-term holdings, consider a multi-signature (multisig) approach for extra security and redundancy.

Recovery and emergency planning

Plan recovery procedures in advance. Create clear instructions for beneficiaries or trusted parties explaining how to access funds if you are unable to. Store those instructions securely and review them periodically. Periodically verify that your backups are readable and intact.

Closing notes

This guide aims to be practical and safe — focusing on steps a new user can follow right away. For advanced setups, consider multisig wallets, passphrase protection (BIP39 passphrases), and practicing recovery on a spare device. Security is a balance between convenience and protecting your keys; follow the approach that fits your risk profile.

Tip: Keep this page bookmarked or save a printed copy of the most important steps in a secure place. Always confirm URLs and app packages before downloading anything.

Created as a general educational guide. This page is not an official vendor page. Replace any placeholders with verified vendor information when publishing.